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How do you define success in your security program? Maybe your metrics include meeting specific goals or use benchmarks from employee surveys and incident reports. Whatever the measure, you will need to determine the right processes, people and technology to ensure that success is attainable. For security services providers, one measure of success is training’s implementation, participation and effectiveness.

Is your training a catalyst for success? Training that speeds change and action always includes:

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Terminating employees is always difficult. Beyond the compassion for the well-being of the individual, we all have the same concerns when it comes to disrupting a person’s livelihood. People who seemed fine in normal times can become immediately hostile and threatening when they learn they are losing their jobs.
 

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Each year, security directors struggle to increase budgets, even when there is an enhanced need for security. Often, we see security services take a back seat to other business needs because decision-makers fail to see the value in making security enhancements.

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College campuses are statistically safer than the community at large and a major reason is the deployment of dedicated and highly visible security resources committed to keeping campuses safe. Campus security must find the right balance between creating an open and free environment and upholding the duty to protect people and property. The solution includes a mix of personnel, technology, facility design and crime prevention education to develop a program that is effective and affordable.
 

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There is not a one-size-fits-all approach to the specialized safety and security needs of the manufacturing and industrial sector. Maintaining cost efficiencies while meeting regulatory compliance can be especially challenging. 
 

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In a highly competitive marketplace, where organizations need to ensure they are contracting for the best possible services, value must be visible. This starts with aligning with the right service provider – one that is dedicated to the organization’s success and has the people and processes to make an impact. A well-researched and defined value management process is critical to making value visible and, ultimately, achieving security success. It requires communication, formal processes and management support.  

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Establishing a quality-based contractor-selection process is a necessary first step in forming a strong partnership between you and your security officer services provider. In a competitive environment, it is important to determine accurate comparisons between providers and thoroughly understand what you are receiving in return for your investment. 
 

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Random and strategic make a good marriage for effective security patrol services. The pattern that security patrols employ should be varied and random; however, the approach and purpose should be strategic.

 

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Organizations that are serious about safety and security understand the need for a security provider that is more than simply a vendor. 

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Business and recreational travelers demand safe and secure hotel accommodations and responsive and friendly customer service. How can hoteliers ensure that their property provides as secure an environment as possible, while maintaining friendly customer service? 
 

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