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Download related file Situation Just as the new 58-story Comcast Center has changed Philadelphia’s skyline, the developer, premier principal tenant and security company have changed the perception of security. Liberty Property Trust, the building’s developer and owner, and Philadelphia-based Comcast Corporation, the principal tenant, partnered with Allied Universal Security Services to change the profile of the traditional security officer to create highly effective and specialized ambassadors for the …
Download related file Allied Universal Security Officers Combine Physical Security and Customer Service at a DC Museum for Successful Inaugural Events Situation The Newseum, downtown Washington, DC’s aptly named museum of news, offers visitors an experience that blends five centuries of news history with the latest technology and hands-on exhibits. As one of the most defining architectural designs in the DC cityscape, the Newseum sits on a prime location at the intersection of Pennsylvania Avenue and Sixth …
Download related file Situation When it comes to a highly effective, flexible and collaborative security program for a college campus, the University of Pennsylvania’s model for campus security stands out as one of the most successful in the nation. A key success factor to the University’s plan to maintain a safe environment for more than 40,000 students, faculty and staff is its partnership with Allied Universal Security Services to perform a host of tasks that allow Penn’s Police Department to focus on …
The Next Generation of Technology, Equipment and Training for Security Officers Is Here Download Now Security Service Integration and Training Is Key Push aside any old notions of low skilled security officers. The security officer of the future has arrived. Today’s security officer may be using a Segway to conduct patrols. You may find today’s highly skilled and trained security officer piloting control panels with a host of IP-connected digital applications that include closed circuit television (CCTV), …
Download related file Training is an essential part of any security program. From the management level to your officers, your security team should be well-equipped with the training basics and opportunities for continuous security education. When an incident happens at your location, be it small or large, how certain are you that your security officers will respond appropriately? The way your team responds, and the security services you receive are reflective of the quality of training your officers are …
Strategic Planning can Present Important Opportunities By David Buckman As seen in Hartford Business Journal Organizations of all sizes and types, from Fortune 500 companies to grass-roots non-governmental organizations, periodically turn to strategic planning to reconnect with their core values, articulate their mission and chart goals and objectives to help them achieve their long term vision. Strategic planning has been defined as a systematic process of envisioning a desired future and translating …
Download related file The Importance of a Residential Security Program with a Strong Customer Service Focus As seen in Buildings magazine Property managers at residential communities wear a lot of hats from filling vacancies and negotiating and enforcing leases, to maintaining the building and property, and securing the premises. To be successful, property managers need the support of their entire team – including security. A comprehensive physical security program at a residential property should extend …
Download Now Understanding the Importance of Emergency Preparedness for Commercial Real Estate Emergency preparation and planning is important in any facility. However, the need is heightened in commercial real estate because of the potential for large numbers of people to be involved. Fortunately, many commercial properties employ a security team. Whether that team is comprised of internal resources or contracted externally, security professionals should play a vital role in emergency preparedness, …
Download related file Does this scenario sound familiar? You relied on your security services provider to hire the best staff and ensure everyone received the right training. But a handful of them have already quit and moved onto the next company, leaving your facility’s security at risk. A new stream of security officers are being hired and trained, but the gap in security has you feeling uneasy as there is no consistent security presence. There is never a guarantee that an employee is going to stay in …
Download related file Business and recreational travelers demand safe and secure hotel accommodations and responsive and friendly customer service. How can hoteliers ensure that their property provides as secure an environment as possible, while maintaining friendly customer service? As Warren Buffet said, “it takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” A single act of crime on your property could diminish your brand. Hotels …
