The Allied Universal security team at Cherry Hill Mall has played a pivotal role in bolstering the safety and security of the mall's premises, earning recognition from both mall management and law enforcement authorities. 

Over the past months, the team’s proactive approach to monitoring and capturing criminal activity on the mall's CCTV system has yielded remarkable results, significantly reducing incidents on the premises. Some of the team's accomplishments include assisting the Cherry Hill Police Department (CHPD) in apprehending a vandal, using CCTV footage to help identify the ringleader of an armed robbery and apprehending a group of "prolific" shoplifters which led to raids in Philadelphia and New York City.

Security Supervisor Chua and Security Professional Torres recently responded to an employee having a seizure at a technology company in Palo Alto, Calif. They ensured the employee’s safety and provided crucial assistance by initiating appropriate seizure protocols until EMS arrived. They coordinated with EMS and management and assisted with the seamless transition of care. Thanks to their swift response, the employee is doing well.

A transportation operator in Minnesota has partnered with Allied Universal to provide Transit Rider Investment Program (TRIP) agents to ride light rail, check fares, write tickets, provide information to passengers, and administer first aid, including for drug overdoses. In the TRIP program’s first few months, crime aboard buses and trains declined by nearly 8%, even as the service carried more passengers. Serious crimes identified by the FBI, including homicides, robberies and assaults, declined by 16% during the first quarter. At the same time, overall ridership increased by 13% compared to the previous year.

Our security professional approached a hospital visitor who revealed a shotgun with his finger on the trigger before backing out of the Emergency Department (ED). The security professional immediately secured the doors and alerted registration to call 911. The ED lobby was cleared, and patients and visitors were moved to safety. The local sheriff’s department responded promptly, and the individual was taken into custody without incident or injuries.

Allied Universal Canine Detection Handler Joe Rios and Zeus, his trusty German Shepherd partner, work tirelessly to keep patrons safe at a renowned retail shopping center in New York City.

Joe and Zeus address the threat of explosives and deter criminal activity at the mall and many other high-profile locations throughout the city.

“From the moment we met, I knew Zeus was special. He is extremely intelligent with a natural drive and desire to work. The regular change in site view keeps him engaged and at the top of his game,” said Joe of his partner.

Their partnership extends beyond their day jobs. While Joe and Zeus enjoy their downtime at home, they also love challenging themselves by learning new skills. They recently returned to the classroom to train to detect firearms. Click here to learn more about this remarkable duo's contributions to public safety.