Assistant Account Manager Kagei and Security Supervisors Gale and Tweedy were on duty at a beloved brand’s Global Security Operations Center when they received a missing child report from staff. The team searched the last known location — a retail store — and provided CCTV footage to the Seattle Police Department within minutes. Thanks to their swift response, the missing child was soon found safe. This incident highlights the meaningful impact of their work and the importance of collaboration between security professionals and law enforcement in real-world situations.

Las Vegas Security Professional Gilbert recently responded to a critical situation near the Red Dragon Casino, where he discovered an individual in distress, unresponsive and showing signs of overdose. Security Professional Gilbert immediately dialed 911 and began administering CPR chest compressions. He was able to sustain the individual's breathing until the fire department arrived, at which time emergency responders took over and transported the individual to the hospital for further care. Security Professional Gilbert's quick response was crucial in ensuring the individual received timely medical attention.

Account Manager Roberts recently received a Hero Award for her bravery and quick action that ultimately saved the life of a patient at a Portland hospital. While responding to a security call for assistance, Account Manager Roberts observed a patient was in distress and unresponsive. She quickly called a Code Blue and began chest compressions, ultimately reviving the patient.

Site Supervisor Peck was on post a museum in Kansas City, Missouri, when a Super Bowl LVIII victory parade was held for the Kansas City Chiefs. Following the parade, a mass shooting occurred at nearby Union Station. Museum staff commend Site Supervisor Peck for his calm professionalism during the parade and shooting. According to the client, Peck spent time reviewing building surveillance videos and was able to locate and preserve footage of the shooting – including images of the suspects who were later arrested.

In August, Security Professional Frederick was on patrol at a large public library when several people entered the building and headed toward the restrooms. Moments later, gunfire was heard coming from the restrooms.

Security Professional Frederick sprung into action, directing patrons to take cover under the until police arrived. After ensuring the safety of library patrons, he and the library supervisor entered the restroom, where they found a gunshot victim.

Security Professional Frederick assisted the victim by using his uniform shirt to slow the bleeding until paramedics arrived. His bravery in the face of danger not only kept library patrons safe but also saved the victim’s life.