Our Heroes
One of the most basic human needs is to feel safe. Allied Universal® security professionals help people, businesses and communities meet that need every day.
Read about our heroes who are commended for their courage, outstanding achievements and noble qualities
Learn how you can become a hero.
A security professional was alerted to a medical emergency in the crowd during a concert. He found an unresponsive guest showing signs of a possible drug overdose. Recognizing an urgent situation, the security professional carried the guest up the stairs to the main concourse, secured a wheelchair, and escorted them directly to the medical office for immediate care by the onsite doctor. His calm and decisive actions ensured the guest received timely medical attention and was able to return safely to their family.
At a memorial service a security professional responded to a medical emergency when a family member reported a possible heart attack. He immediately dialed 911, rushed to the scene, and began chest compressions on the unresponsive guest, who was experiencing intermittent breathing.
The security professional continued CPR for 15-20 minutes until paramedics arrived, while also directing team members to bring the AED to the scene. His calm focus and clear communication ensured the guest received continuous care and was safely transported to the local hospital.
While on patrol, a security professional discovered a patient - still conscious - lying face down on the pavement next to a vehicle. After a brief conversation the patient lost consciousness prompting the security professional to immediately take action. She called 911, requested back-up, and began administering CPR/AED until paramedics arrived. The victim had suffered a cardiac arrest, and the security professional’s actions played a vital role in saving his life.
An employee was found unconscious near a site’s loading docks. Co-workers immediately notified the security team who quickly contacted 911. An Allied Universal site supervisor responded to the scene and found the unconscious individual had no detectable pulse. He immediately began performing CPR and continued life-saving measures until emergency response crews arrived and took over. The victim was then transported to a local hospital where they were stabilized.
The actions of the Allied Universal team exemplify and demonstrate the value of training and accountability in emergency situations.
While on patrol, a security professional discovered someone in medical distress in a restroom. A quick call to the Sergeant confirmed that this was a possible overdose. The person was taken to the security substation, where they lost consciousness, had pinpoint pupils, and showed other signs of an opioid overdose. The security team placed the person on the floor and administered Narcan. They prepared the AED and gave rescue breaths when the person stopped breathing. After delivering 10 rescue breaths, the person began breathing again but remained unresponsive to verbal commands. EMS arrived minutes later, took over care and transported the person to the hospital. The security team’s quick and decisive actions saved this person’s life.

