We know we’re all way too busy, but every executive protection agent has at least some downtime, some time. This includes in-house and outsourced FTEs, and folks working both executive protection and residential details.
For the first time in history we have four different generations working side-by-side. As we evolve to meet the nuances of this multi-generational workforce, it is important to recognize how this has shifted workplace demographics, recruitment and retention programs, and corporate culture.
The security services industry has evolved tremendously over the last few decades. We have witnessed the important transition from security guard to security officer; an increased emphasis on safety and customer service; advancements in training and career development, and the introduction of technology as part of the total security solution.