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Allied Universal ® Customer Experience Center showcases modern security technology
 

Located at Allied Universal’s Monitoring and Response Center (MaRC) in Richardson, Texas, this facility demonstrates how security operations are monitored and coordinated. The center features advanced technologies, including automated visitor management, AI video analytics, remote entry solutions, and cloud-based video and access control—showcasing fully integrated security solutions.
 

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Customer Experience Center Highlights
 

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Monitoring and Response Center (MaRC)


Allied Universal’s Monitoring and Response Center delivers real-time video monitoring and tailored, event-based security solutions that are scalable, proactive, and efficient.
 

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people in an office looking at monitors

Service Assurance Center (SAC)

Allied Universal’s Service Assurance Center (SAC) serves as a central hub dedicated to delivering exceptional customer service and operational support.
 

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Tailored Demonstrations

Meet with Allied Universal’s team of subject matter experts knowledgeable in various areas of the security industry, including market trends, future security solutions development, and the company history of Allied Universal.
 

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Conference Room and Meeting Spaces

Our executive conference center offers a professional, comfortable environment for high-level meetings, strategic planning sessions, and in-depth solution briefings.
 

Experience Innovation at the CEC
 

Interactive displays showcase some of Allied Universal’s top technology solutions. Ranging from sophisticated analytics and performance dashboards to mobile applications to surveillance management systems, Allied Universal incorporates a wide range of technologies to deliver security solutions for our clients.
 

Customer Experience Center
Richardson, TX
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Directions to the CEC
 

  • Address: 701 Presidential Dr, Richardson, TX 75081
  • Phone: (972) 331-6920
  • Hours: Mon – Fri 8:30 AM – 5 PM

Closed Saturday and Sunday