Hostility Management in the Workplace and Beyond

 

This webinar was recorded prior to the formation of Allied Universal. Because of the highly relevant nature of the topic, we are still offering this content for viewing.

 

Download the presentation slides

Presented by:
Bruce Blythe, Chairman, Crisis Management International, Crisis Care Network and Behavioral Medical Interventions
 

About this webinar:
In order to effectively manage hostile situations in the workplace or in daily living, you can program your mind with methods to effectively respond if a situation should unexpectedly arise. Having a plan will:

• Help you verbally defuse hostile people

• Avoid “freezing” or provoking, while remaining calm and confident

• Anticipate a potential aggressor’s moves for competitive advantage

• Allow you to comply with legal and corporate guidelines