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Public Transportation Security that Moves with the Community
 

With more than 140,000 daily passengers and a 24/7 operating schedule, a major mass transit authority faced the challenge of maintaining a safe and secure environment across a vast and complex transit system. In partnership with Allied Universal, the agency implemented a multi-layered approach that integrates law enforcement, security , and public safety awareness to protect riders and employees every day.

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What’s in the Article
 

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The Client

A mass transit public authority serving California’s Silicon Valley, responsible for the safe and reliable transportation of over 140,000 daily passengers via buses and light rail.

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The Challenge

With a large and constantly moving population of riders and staff, the agency needed a coordinated security solution that could deter crime, support public safety messaging, and promote a positive rider experience across its network.

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Solution Applied

Allied Universal partnered with local law enforcement to deliver a dual-layered program combining police presence with trained private security officers.

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The Outcome

The collaborative model boosted public confidence and reinforced a culture of safety, contributing to a secure, welcoming environment for both passengers and staff.

Local law enforcement and the private security provider work together to create a complete security program for the transit system.

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