Allied Universal Launches HELIAUS® — Advanced AI-Driven Workforce Management Technology for Security Professionals

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Nancy Thompson, Vorticom Public Relations
Phone: 212-532-2208 Email:

Vanessa Showalter, Allied Universal/PR Manager
Phone: 714-619-9744 Email:

HELIAUS® Provides AI-Powered Threat Forecasting and Proactive Risk Mitigation

SANTA ANA, Calif. -- June 20, 2019 -- Allied Universal®, a leading security and facility services company in North America, announces the launch of HELIAUS® – an advanced artificial intelligence platform designed to improve safety and reduce risk by enhancing on-site guarding services.

“We developed HELIAUS® to deliver better results for our clients through advanced workflow automation, robust data capture and visualization, and artificial intelligence that understands not only what’s likely to happen, but what to do to drive better outcomes,” said Steve Jones, CEO of Allied Universal. “Now, our security officers are better equipped to help reduce incidents, respond faster to emergencies and provide unmatched operational performance accountability.”

The main significance of HELIAUS® is to bring together rich data, artificial intelligence, location-aware workflow automation, and seamless user experience design for security professionals. This new tech solution provides insight into the drivers of risk, makes recommendations about how to reduce incidents, and through dynamic workflow automation, ensures that those recommendations are implemented.

“HELIAUS® also offers an advanced approach to location awareness that uses a combination of GPS, blue tooth beacons, and near-field communication (NFC) tags to quickly and accurately capture real-time location information both indoors and outdoors,” said Mark Mullison, CIO for Allied Universal. “The AI uses this information to understand what's likely to happen at a client's site regarding safety and security incidents and then automatically suggests workflows to our security professionals that drive better outcomes, thus reducing accidents and crime.”

In addition, this new workforce management technology brings sophisticated data visualization capability to allow security operators to understand the who, what, where and when both in real-time and historically, which increases situational awareness and helps users develop powerful insights.

“HELIAUS® represents a tremendous step forward in building AI technology that is not just smart like humans, but smart with humans,” said Mark Mullison, CIO for Allied Universal. “When it comes to safety and security, our goal is to deliver at the highest level.”

This new smart technology is not just a reporting or incident management system but also an all-encompassing, adaptable workforce management solution to better protect people, brands and assets.

About Allied Universal

Allied Universal®, a leading security and facility services company in North America with over 210,000 employees and revenues over $7.25 billion, provides unparalleled security services and technology solutions. With offices located throughout the nation as well as internationally (Canada, Honduras, Mexico, Nicaragua and the United Kingdom), Allied Universal is responsible for protecting client sites covering multiple specialty sectors such as higher education, healthcare, retail, commercial real estate, government and corporate campuses, etc. Supported by vast experience gained from being in business for over 60 years, Allied Universal provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Through world-class customer service, highly advanced systems and cohesive technology solutions…Allied Universal® is There for you™. For more information, please visit