MSA Security® Canine Handler Joe Rios and Zeus, his trusty German Shepherd partner, work tirelessly to keep patrons safe at a renowned retail shopping center in New York City.

Joe and Zeus address the threat of explosives and deter criminal activity at the mall and many other high-profile locations throughout the city.

“From the moment we met, I knew Zeus was special. He is extremely intelligent with a natural drive and desire to work. The regular change in site view keeps him engaged and at the top of his game,” said Joe of his partner.

Security Professional Snyder recently faced an active shooter situation in a West Virginia medical building.

Having just completed a shift nearby, Security Professional Snyder was at a doctor's appointment when he heard gunshots and sprang into action following active shooter protocol. He moved room by room, clearing people and directing them to safety.

When Security Professional Snyder heard another gunshot and moved in its direction, he witnessed the assailant shoot a female before fleeing the scene.

The Office of the Secretary of Defense has named Allied Universal Operations Manager Martinez a Patriotic Employer. The designation is given to people who contribute to national security by supporting employee participation in America’s National Guard and Reserve Force. The award reflects the high level of support Martinez has shown her employees serving in the Guard and Reserve Force.

The designation can only be initiated by a grateful employee. Martinez was recognized by Allied Universal Team Member Gonzalez who is also a National Guard member.

Every morning, Jean can’t wait to get to the office and bury her nose in her work – literally. Jean is a five-year-old yellow Labrador working as an MSA Security® explosive detection canine and her office is a sprawling data center for a global financial institution. She was imprinted on all five families of commercial explosives, as well as homemade explosives.

Her human handler, James, is a retired NYPD officer who says his partner was born to sniff out explosives.

Security Captain Arsenault began his day like usual. He woke up at 2:50 a.m. and started to make the 45-minute commute to hit the gym before his shift.

“I was going down the road and saw some debris. I drove a few miles and didn’t think it looked right, so I turned around,” said Arsenault. “That’s when I saw a car had gone off the road, and I called 911. I planned to stay until police or fire showed up. I rolled down my window. I don’t know why. It was dark, and it was raining. I heard someone say, ‘Help me.’”

Security Professional Paul was recently honored by the American Red Cross for his heroic actions that saved a life. While on shift at State Farm Park in Illinois, Paul saved the life of a State Farm employee who collapsed from cardiac arrest. He administered CPR while another worker administered an AED (automated external defibrillator).

Saving the life of a mall patron was a team effort for the Allied Universal security professionals at a mall in Queens, New York. Housekeeping Supervisor Jaime was working in a parking structure when he noticed a mall patron sitting near the elevator struggling to breathe. He immediately called dispatch and the Allied Universal security team was quick to respond.

While working her shift at JFK Airport, Security Professional Stephenson was contacted by an airline employee who found a passenger unresponsive. Security Professional Stephenson responded immediately and notified the authorities. After assessing the situation, she utilized the nearest AED on the unresponsive passenger, followed by CPR chest compressions until EMS arrived. When EMS arrived, they transported the victim to the nearest hospital for treatment. We commend Security Professional Stephenson for her swift and decisive actions that ultimately saved the passenger’s life.